Payment Policy

Welcome to Shanghai Xintongqin E-Commerce Co., Ltd.'s online store for home goods. We are committed to providing you with secure, convenient, and diverse payment options. Please read our payment policy carefully for more details.

Accepted Payment Methods

We support a variety of payment methods to meet your diverse needs:

Credit Cards (Visa, MasterCard, American Express, Discover)

PayPal

Payment Security

We use industry-standard SSL encryption to ensure your payment information remains private and secure during transmission. All online payments are processed through a certified payment gateway.

Order Confirmation

Once payment is completed, you will receive a confirmation email with order details and a payment receipt. If you do not receive a confirmation, please check your spam folder or contact our customer service team.

Payment Issues

If you encounter any issues or errors during the payment process, please contact customer support immediately. Our team will assist you in resolving the issue and ensuring your order is completed smoothly.

Invoices and Receipts

An electronic invoice for all orders will be sent to your registered email address after order confirmation. If you require a paper invoice, please indicate this during checkout or contact our customer service.

Cancellations and Refunds

You may cancel your order and request a full refund at any time before your order ships. For detailed refund information, please refer to our Return and Exchange Policy page.

Contact Information

If you have any payment-related questions or concerns, please feel free to contact us at the following:

Email: service@nurvelon.com

Phone: 19267270704

Thank you for choosing Shanghai Xintongqin E-Commerce Co., Ltd. We are committed to providing you with a safe and secure shopping experience and look forward to seeing you again.